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ChatGPT Review: Pricing, Features, Pros & Cons

June 05, 2024
13 min read

This comprehensive ChatGPT review will tell you everything you need to know about ChatGPT, such as ChatGPT’s features and benefits.

ChatGPT Specs


  • Free (GPT-3.5 model)
  • Paid subscription (ChatGPT Plus for GPT-4 model). The paid version offers access to more advanced AI models and dedicated customer support.


  • Web browser (on desktop and mobile)
  • Mobile app (iOS and Android)


  • Text input (typing or pasting)
  • Text output (generated responses)
  • Voice input (on mobile app)

Additional Features:

  • Code generation and debugging
  • Translation between languages, similar to Google Translate but with some limitations
  • Text summarization
  • Creative writing assistance
  • Conversation history
  • Image generation (through integration with DALL-E)


  • May occasionally produce inaccurate or nonsensical responses
  • Can be influenced by biases in its training data
  • The knowledge base is not always up-to-date
Explore AI with ChatGPT - your smart chatting companion.

What Are ChatGPT, Generative AI, and LLMs?

ChatGPT is an advanced AI that can chat about many topics as if you’re talking to a human. It can answer questions, write essays, create stories, and even help with coding. ChatGPT is versatile in a wide range of topics, but it has limitations, such as occasional inaccurate answers and issues with multilingual content generation.

ChatGPT is a specific example of Generative AI and Large Language Model (LLMs).

  • Generative AI is a technology that creates new content by analyzing patterns in existing data. It is used to produce text, images, music, and videos, making it valuable in fields like marketing, entertainment, and product design. Additionally, ChatGPT can assist developers by writing code and providing quick and efficient solutions to programming tasks.
  • LLMs are AI systems trained on vast amounts of text from the internet, books, and other sources. They can generate human-like text by predicting the next word in a sentence. This makes them helpful in writing emails, creating content, and analyzing data.
Your portal to AI expertise - the ChatGPT Website.

How Does ChatGPT Work?

Here’s a simplified breakdown of how ChatGPT works:

  1. Training: ChatGPT “reads” a massive amount of text data from books, websites, articles, and other sources. This is like its education, where it learns the rules of language and how words are usually put together.
  2. Input: You type a question or prompt into the ChatGPT interface. This is like asking the parrot a question. Users have asked ChatGPT for various tasks like travel plans and recipes, noting its ability to generate itineraries and cooking instructions.
  3. Processing: ChatGPT uses its “brain,” a complex network of algorithms, to analyze your input. It tries to understand the meaning behind your words and what kind of response you’re expecting. ChatGPT is known for its versatility in handling a wide range of topics, fast response times, and its ability to remember previous conversations.
  4. Output: ChatGPT generates a response based on its training and understanding of your input. This is like the parrot giving you an answer to your question.
  5. Learning: ChatGPT is constantly learning and improving. Every conversation it has helps it get better at understanding language and generating more accurate and relevant responses.

Key Capabilities of ChatGPT

ChatGPT has a wide range of capabilities:

Text Generation and Manipulation

  • Creative Writing: ChatGPT can generate poems, scripts, musical pieces, emails, letters, and even code. Its ability to mimic different writing styles and genres makes it a powerful tool for content creators.
  • Text Summarization: Condensing lengthy articles or documents into concise summaries is a breeze with ChatGPT, saving you valuable time and effort.
  • Translation: Break down language barriers by translating text between different languages with impressive accuracy. While ChatGPT excels in translation, it does not support real-time data access like Google Translate, which can be a limitation for multilingual support.
  • Paraphrasing: Reword sentences or paragraphs to improve clarity, style, or to avoid plagiarism.
  • Grammar and Spelling Correction: ChatGPT can help you refine your writing by identifying and correcting grammatical errors and typos.

Informational and Educational Tasks

  • Question Answering: Get answers to your questions on a wide range of topics, from general knowledge to specialized domains.
  • Explaining Complex Concepts: ChatGPT can break down intricate ideas into simpler terms, making learning easier and more accessible.
  • Tutoring and Learning Assistance: Students can benefit from ChatGPT’s ability to provide explanations, examples, and practice exercises on various subjects.
  • Research Support: Quickly gather information and insights on specific topics by asking ChatGPT to search the web and summarize the findings.

Limitations: ChatGPT does not work with real-time data and only has data up to 2022 (though the GPT-4o version is more up-to-date). This may impact the accuracy and reliability of information in rapidly changing environments.

Practical Applications

  • Email Drafting: Compose professional emails effortlessly, saving time and ensuring effective communication.
  • Code Generation and Debugging: Developers can leverage ChatGPT to generate code snippets, identify errors, and optimize their code.
  • Social Media Content Creation: Craft engaging captions, posts, and responses for social media platforms to boost your online presence.
  • Personalized Recommendations: Get tailored suggestions for products, services, or activities based on your preferences and interests.

Beyond the Basics

  • Creative Brainstorming: Collaborate with ChatGPT to generate ideas for creative projects, marketing campaigns, or problem-solving.
  • Role-playing and Simulations: Practice conversations, interviews, or scenarios in a safe and controlled environment.
  • Personal Assistant Tasks: Schedule appointments, set reminders, manage your to-do list, and even draft text messages with ChatGPT’s assistance.
Shaping the future of language models with data.

How to Access ChatGPT

Step 1: Choose Your Platform

Decide where you want to use ChatGPT. You can access it through the web at its official site, download the mobile app, or use an integrated third-party application.

Step 2: Create an Account (Optional)

To sign up for certain platforms, you need to visit the respective website or app and complete the signup process. This typically entails providing an email address and creating a password. 

From 2024, ChatGPT will allow users to interact with its 3.5 version without an account. You might not need an account if you don’t use ChatGPT frequently.

Step 3: Log In

After successfully setting up your account, you can log in using your credentials. If you’re accessing the platform through a website, you can simply enter your login details to proceed. For mobile apps, you can also use biometric logins like fingerprint or face recognition for added convenience.

Step 4: Start a Conversation

After logging in, you will find a chat interface. Here, you can type your questions or prompts into the text box. This could be anything from asking for advice, requesting information, or even casual conversation.

Step 5: Interact with Responses

ChatGPT will respond to your queries in real-time. You can continue the conversation by asking more questions, clarifying details, or directing the discussion in a new direction based on the responses you receive.

Step 6: Utilize Additional Features (if available)

Explore additional features that may be available on your platform, such as voice input, response customization, or integrating ChatGPT responses into other applications like calendars or email.

How Much Does ChatGPT Cost?

PlanPriceKey FeaturesBest For
Free PlanFreeAccess to GPT-3.5 and GPT-4 (with usage limits), text generation, and conversational AI.Casual users experimenting with ChatGPT
ChatGPT Plus$20/monthPriority access, general access to GPT-4 (with higher usage limits), early access to new features, text, and image inputs.Regular users, professionals, content creators
ChatGPT 4o$0-$20/monthAccess to GPT-4o with enhanced capabilities (currently in beta, with potential limitations).Anyone
ChatGPT BusinessContact salesEnhanced security and privacy controls, tailored for work use cases.Professionals, small teams
ChatGPT EnterpriseContact salesEnterprise-grade security, unlimited high-speed GPT-4, advanced data analysis, and customization.Large organizations

Is It Worth Upgrading to ChatGPT Plus? (Paid Version)

Yes, it is worth upgrading to ChatGPT Plus if you frequently use ChatGPT, need the advanced capabilities of GPT-4, or want to use image inputs. However, if you’re a casual user or primarily satisfied with GPT-3.5’s capabilities, the free version might be sufficient for you.

Choose your ChatGPT: Free access or premium features?

What is ChatGPT Lacking?

ChatGPT is awesome, but it’s not perfect. Here’s what it struggles with:

  • Factual Accuracy: ChatGPT can generate incorrect or nonsensical information, even when presented with seemingly straightforward questions. Fact-checking its responses is essential, especially when dealing with important or sensitive topics.
  • Bias: Like many AI models, ChatGPT can exhibit biases present in the data it was trained on. These biases may manifest as stereotypes or discriminatory language, which can be harmful and misleading. OpenAI is actively working to mitigate these biases, but it remains an ongoing challenge.
  • Outdated Knowledge: ChatGPT’s knowledge base has a cutoff date, meaning it may not be aware of recent events or developments. This can lead to inaccurate or outdated responses, particularly in rapidly changing fields like technology or current events. ChatGPT’s data only goes up to 2021 and lacks up-to-date information. Unlike a Google search, which can access the most current information, ChatGPT may provide outdated responses. Additionally, ChatGPT struggles with real-time data and multilingual content generation, which can limit its effectiveness in certain scenarios.
  • Lack of Common Sense: While ChatGPT can process and generate text impressively, it may sometimes lack common sense reasoning. This can result in responses that are technically correct but lack practical understanding or real-world context.
  • Difficulty with Ambiguity: ChatGPT can struggle to understand ambiguous queries or prompts with multiple interpretations. This can lead to responses that miss the mark or fail to address the user’s intended meaning.
  • Overly Verbose Responses: ChatGPT tends to generate lengthy responses, even when a concise answer would suffice. This can make it difficult to quickly extract the information you need.
  • Limited Creativity: While ChatGPT can generate creative text formats, its output can sometimes feel formulaic or repetitive. True creativity and originality remain a challenge for AI models.
  • Ethical Concerns: The potential misuse of ChatGPT for generating misinformation, spam, or harmful content raises ethical concerns. OpenAI has implemented safety measures to address these issues, but the risk remains a significant challenge.
  • Environmental Impact: Training and running large language models like ChatGPT require substantial computational resources, which can have a significant environmental impact due to energy consumption.
ChatGPT's challenge is to keep up with the latest knowledge.

How Good Were the Responses?

ChatGPT’s responses are generally impressive and can be quite helpful for a variety of tasks. However, the quality can vary depending on the complexity of the prompt, the model being used (GPT-3.5 vs. GPT-4), and the specific topic.

Here’s a quick summary of ChatGPT’s response quality:


  • Coherence and Fluency: ChatGPT typically generates responses that are well-structured, grammatically correct, and easy to understand.
  • Breadth of Knowledge: It can answer questions and provide information on a wide range of topics, showcasing a broad knowledge base.
  • Creative Text Generation: It can write in various styles and formats, from poems to code, making it a versatile tool for content creation.
  • Conversational Ability: ChatGPT can engage in back-and-forth dialogue, maintaining context and responding appropriately to follow-up questions, similar to a human being.
Coding is made simpler with ChatGPT's AI programming assistance.


  • Factual Inaccuracies: It can sometimes generate responses that sound plausible but are factually incorrect. Always verify information from trusted sources.
  • Bias: Its responses may reflect biases present in the data it was trained on. Be aware of potential biases and use critical thinking.
  • Limited Understanding: It may struggle with complex or ambiguous queries, and its responses may lack depth or nuance.
  • Over-Reliance on Patterns: ChatGPT may prioritize generating text that fits familiar patterns, leading to repetitive or generic responses.

Is It Safe to Use ChatGPT?

Yes. ChatGPT is generally safe to use, but there are some potential risks and considerations:

Data Privacy:

  • OpenAI collects data from your conversations to improve the model.
  • They do offer options to opt out of having your data used for training.
  • It’s advisable to avoid sharing sensitive personal information in your chats.

Security Risks:

  • There have been instances of data breaches, although OpenAI is actively working to improve security.
  • Be cautious of phishing scams or fake ChatGPT apps.
  • Stick to official channels to download and use ChatGPT.
Evaluating ChatGPT's accuracy - trust but verify.

Misinformation and Bias:

  • ChatGPT can sometimes generate inaccurate or biased information.
  • Always verify information from reliable sources, especially for important decisions.
  • Be aware that ChatGPT’s training data may contain biases, which can be reflected in its responses.

Potential for Misuse:

  • ChatGPT can be used to generate harmful content like phishing emails or malware.
  • OpenAI has implemented safety measures to minimize such misuse, but it’s an ongoing challenge.

Overall, ChatGPT is a powerful tool with many benefits, but it’s important to use it responsibly and be aware of the potential risks. By following these guidelines, you can safely enjoy the benefits of ChatGPT while minimizing any potential harm:

  • Don’t share sensitive personal information.
  • Be wary of suspicious links or emails claiming to be from ChatGPT.
  • Fact-check information generated by ChatGPT.
  • Report any inappropriate or harmful content to OpenAI.

Proven Tips for Effective Interactions

ChatGPT is a powerful tool, but like any tool, its effectiveness depends on how you use it. Here are some specific tips to help you get the most out of your interactions with ChatGPT:

Crafting Effective Prompts:

  • Be Clear and Specific: Avoid vague or ambiguous prompts. Clearly state your question or request, providing as much detail as possible.
  • Provide Context: If relevant, give background information or explain the purpose of your query. This helps ChatGPT understand your intent and generate more relevant responses.
  • Use Examples: If you want a specific type of output (e.g., a poem, a code snippet, a summary), provide examples of what you’re looking for.
  • Iterate and Experiment: Don’t be afraid to rephrase your prompt or try different approaches. Sometimes, slight variations can lead to significantly better results.
  • Utilize System-Level Instructions: You can guide ChatGPT’s behavior by providing instructions at the beginning of your conversation. For example, “You are a helpful assistant who provides concise answers.”

Understanding ChatGPT’s Limitations:

  • Fact-Check: ChatGPT is not always accurate. Verify information from reliable sources, especially for critical matters.
  • Be Aware of Bias: ChatGPT’s responses may be influenced by biases in its training data. Use critical thinking and consider multiple perspectives.
  • Don’t Overly Rely on It: While ChatGPT is a powerful tool, it’s not a substitute for human judgment and expertise. Use it to supplement, not replace, your own knowledge and skills.

Advanced Tips:

  • Specify the Output Format: If you want a specific format (e.g., bullet points, a table, a numbered list), state it clearly in your prompt.
  • Use Temperature Settings: ChatGPT’s “temperature” setting controls the randomness of its responses. Lower temperature produces more focused and deterministic responses, while higher temperature results in more creative and diverse output.
  • Experiment with Different Personalities: You can ask ChatGPT to adopt different personas, such as a teacher, a poet, or a comedian. This can be a fun way to explore the model’s capabilities.
Real feedback on ChatGPT's performance. 

Top 3 ChatGPT Alternatives

When looking for alternatives to ChatGPT, there are several other AI tools worth considering. 

  1. Google Bard (Gemini): Leveraging Google’s vast knowledge base

Gemini excels in real-time information retrieval, pulling from Google Search’s immense database to provide up-to-date and factually accurate responses. Its integration with other Google products streamlines workflows and enhances productivity.

Google Bard pioneering AI for smarter searching.
  1. Microsoft Bing AI (Sydney): Unleashing creativity and conversation

Bing AI is designed for creative expression and engaging conversations. It excels at generating imaginative content, witty remarks, and playful banter, making interactions more enjoyable and dynamic. It’s worth noting that Bing Chat uses GPT-4 to provide up-to-date information, advanced creativity, and reasoning.

  1. Anthropic Claude: Prioritizing safety and ethics

Claude is built with a strong emphasis on safety and ethical considerations. It’s designed to be less likely to produce harmful or biased content, making it a trustworthy option for sensitive topics.

Read more: 12+ Best ChatGPT Alternatives in 2024 – Paid & Free

Security and privacy considerations for responsible AI use.

FAQs: ChatGPT Review

Is ChatGPT really that good?

Is the ChatGPT app any good?

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To sum up, this ChatGPT review highlights the significant advantages and practical applications of using ChatGPT in various scenarios. Whether you’re a professional looking to optimize your workflow or a casual user interested in AI, ChatGPT might be the perfect fit. Consider giving it a try and see how it can enhance your day-to-day tasks!

Marketing Manager at Avada.ai
Dain is the Marketing Manager at Avada AI. He has 4 years of in-depth research on the applications of Artificial Intelligence (AI) in the marketing and business fields. During his 4 years at Avada AI, he has published numerous articles on the application of AI in marketing in general and SEO in particular.
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